FAQs

Q: The camera is not working?
A: There are three main reasons. First, check whether the camera is powered on. Second, check whether the connection between the camera and the monitor is normal. Third, check whether the video format in the monitor settings is set to "NTSC/PAL or CVBS" (default state when the camera cable has not been cut).

Q: The screen shows issues such as split screen, rolling screen, or lines?
A: This is caused by a mismatch between the video format in the monitor settings and the camera. Please refer to the user manual to adjust the video format in the monitor settings to match the camera.

Q: The image appears gray?
A: This is due to a mismatch in the AHD mode in your monitor settings. Please change the video format in the monitor settings to AHD 1080P 25, and the correct color image will be displayed.

Q: Can this backup camera work with my factory OEM screen?
A:Some factory-installed screens are compatible, but most OEM systems require a decoder or professional programming before they can work with aftermarket cameras. Many manufacturers restrict third-party accessories, making decoding necessary.

Q: Will I automatically get AHD 1080P image quality by using this camera?
A:Not necessarily. The camera supports AHD 1080P resolution, but your monitor must also support AHD 1080P. If your monitor only supports NTSC/PAL, or CVBS, the image quality will be limited to standard definition.

Q: Will this camera provide a 170° wide viewing angle?
A:A full 170° viewing angle is available only when the monitor supports AHD 1080P. If the monitor supports only NTSC, PAL, or CVBS, the effective viewing angle is approximately 115°.

Q: If my monitor does not support AHD 1080P, will the image quality be the same as a cheap camera?
A:No. Image quality depends on both the camera and the monitor. Even on non-AHD monitors, this camera can still provide excellent image quality thanks to its high-quality sensor, lens, aperture, and image processing components.

Q: Will this camera provide better image quality than my previous low-cost camera?
A:In most cases, yes. However, the monitor resolution also affects the final image quality. If your monitor has a low-resolution display, the improvement may not be immediately obvious, but image quality will generally be enhanced.

Q: Which monitors are compatible with this backup camera?
A:Your monitor must support at least one of the following video formats:
NTSC/PAL
CVBS
AHD 1080P
Most aftermarket monitors are compatible. Factory-installed OEM monitors may require a decoder for compatibility.

Q: Can I install this backup camera by myself?
A:Yes, if you are comfortable with basic vehicle wiring.
Installation Steps:
Test the camera and monitor connection using the RCA cable and power supply.
Route the extension cable through the vehicle.
Mount the camera in the desired location.
Connect the camera to the monitor and trigger wire if required.
Connect power to the camera. For reverse camera applications, power should come from the vehicle's reverse light circuit.
If you are not confident completing these steps, professional installation is recommended.